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Privacy Policy

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This Privacy Policy explains how START Wellbeing handle personal information when you use this website.

This website is operated by Start Wellbeing.  START Wellbeing is commissioned by West Sussex County Council Public Health – Starting Well to deliver Healthy Weight for Families service which is a Tier 2 Weight Management Service for Children covering West Sussex.

 

Personal information

START Wellbeing do not collect personal information directly through this website (such as forms, cookies, or analytics).

If you choose to make a referral by email, START Wellbeing will receive the personal information you provide:

  • Name

  • Age

  • Gender

  • Ethnicity

  • No. of siblings

  • Address/Postcode

  • Telephone number (mobile, home, work)

  • Email address

  • Medical history and current medical state

  • School of child/children

  • Any other services involved (E.g. Early Help, Social Services)

 

How information is processed

START Wellbeing will only use the information to:

  • Respond to your enquiry.

  • Provide our services.

  • Provide anonymous data for service monitoring to West Sussex Public Health who commission the service.

START Wellbeing will not sell or share your information with third parties for marketing purposes.

 

Lawful Basis for Processing

START Wellbeing process personal information under the lawful basis of legitimate interests (responding to enquiries) and, where applicable, legal obligations under the work with commissioners.

 

How information is kept safe

Any personal information you send is kept confidential. START Wellbeing take appropriate steps to protect it and limit access to authorised personnel only in line with their company Privacy Policy.

 

Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your information where appropriate.

  • Object to how your information is being used.

To exercise these rights, please contact START Wellbeing using the details below.

 

Contact

If you have any questions or concerns about how your information is handled, please contact Caroline Daplyn: caroline@123start.co.uk

 

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

 

Last revised: October 2025

West Sussex County Council (WSCC) Public Health aim to improve and protect people's health and wellbeing with a focus on reducing health inequalities in our local population. We commission services that support people to make positive changes to their health and wellbeing, such as Health Weight for Families provided by START. For more information on WSCC Public Health services, please visit Public health in West Sussex - West Sussex County Council

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